Terms of service
Terms of Service
Terms of Service FAQ
Who operates this website?
This website and store are operated by Mr. Heals LLC, powered by Shopify.
Do I need to be a certain age to order?
Yes. By using our Services, you confirm that you are at least the age of majority in your jurisdiction. Some products may also require you to be 21+ to purchase.
Can I cancel or change my order?
Once submitted, orders may not be canceled or modified. Please review your order carefully before completing checkout.
What happens if I enter the wrong shipping address?
You are responsible for providing accurate shipping information. We are not liable for packages shipped to incorrectly entered addresses.
What happens if my package is marked delivered but I didn't receive it?
Orders marked "Delivered" by the carrier are considered fulfilled. We are not responsible for lost or stolen packages after carrier confirmation. Please contact the carrier directly for claims.
Who owns the rights to the content on the site?
All logos, images, product names, and text are the property of Mr. Heals LLC or its partners and may not be used without written permission.
Which laws apply to these Terms?
These Terms are governed by the laws of the State of Wyoming. Any disputes must be resolved in Sheridan County, Wyoming.
Full Terms of Service
OVERVIEW
Welcome to Mr. Heals. The terms "we", "us" and "our" refer to Mr. Heals LLC. Mr. Heals operates this website and online store, including all related tools, services, and content, to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify.
By using our website or purchasing from us, you agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and policies referenced here or available by hyperlink. If you do not agree to these Terms, you may not use our Services.
SECTION 1 - ACCOUNT USE
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide current, complete, and accurate purchase and account information. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. We reserve the right to suspend or terminate your account for misuse, fraudulent activity, or violation of these Terms.
SECTION 2 - PRODUCTS AND SERVICES
We strive to display our products as accurately as possible. However, we cannot guarantee your device's display will reflect true colors or details. We reserve the right to limit or discontinue products or services at any time. All descriptions of products and pricing are subject to change without notice.
SECTION 3 - ORDERS
Orders placed are offers to purchase and subject to our acceptance. We reserve the right to refuse or cancel any order, including due to product unavailability, inaccuracies, or suspected fraud. Once submitted, orders may not be canceled. All purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices are listed in U.S. dollars and may change without notice. Taxes, shipping, and handling are added at checkout. You agree to provide accurate billing and contact information and authorize us to charge your provided payment method for the total amount of your order.
SECTION 5 - SHIPPING & DELIVERY
Shipping timelines are estimates and not guaranteed. Mr. Heals LLC is not responsible for delays caused by shipping carriers or factors beyond our control. Title and risk of loss pass to you once items are handed to the carrier. Orders marked "Delivered" by the carrier are considered fulfilled. We are not responsible for lost or stolen packages after carrier delivery confirmation. Customers are responsible for providing correct shipping addresses; we are not liable for delays or losses due to incorrect information.
Signature Confirmation: For high-value orders (e.g., $200 or more), we may require a signature upon delivery to ensure secure receipt. If you are unavailable to sign, it is your responsibility to coordinate with the carrier for redelivery or pickup.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our site — including logos, images, product names, and text — is the intellectual property of Mr. Heals LLC or our partners and protected by copyright and trademark law. You may not reproduce, distribute, or use this content without prior written permission.
SECTION 7 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites and disclaim any liability for them. Your use of third-party sites is at your own risk.
SECTION 8 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mr. Heals LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products, including lost profits or data. In no event shall our total liability exceed the amount you paid for the product or service giving rise to the claim.
SECTION 9 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Mr. Heals LLC, our affiliates, and our partners from any claims, damages, or expenses arising from your breach of these Terms or misuse of our Services.
SECTION 10 - GOVERNING LAW
These Terms are governed by the laws of the State of Wyoming, United States. Any disputes shall be resolved exclusively in the state or federal courts of Sheridan County, Wyoming.
SECTION 11 - CHANGES TO TERMS
We reserve the right to update or replace these Terms at any time. Updates will be posted on this page, and continued use of our Services constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically for changes.
SECTION 12 - CONTACT INFORMATION
For questions about these Terms, contact us at:
Mr. Heals LLC
275 York Rd.
Ste 13 #403
Gettysburg, PA 17325
Email: support@mrheals.com
SECTION 13 - HEALTH DISCLAIMER
All products offered by Mr. Heals LLC are for general wellness and educational purposes only. No information on this website or provided with our products is intended to substitute for professional medical advice, diagnosis, or treatment. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medications. Use products responsibly and in accordance with all instructions. No health claims are made or implied.